Discover the Singapore Changi Airport Terminal 1: Your Ultimate Travel Guide


Table of Contents

This guide offers a detailed overview of navigating through the sprawling and dynamic Terminal 1 of Singapore Changi Airport. From arrival to departure, it covers essential information on transportation options, terminal layout, and key facilities, ensuring every traveller’s smooth and enjoyable experience. 

Whether you are a first-time visitor or a frequent flyer, this section provides practical tips and insights to help you navigate the terminal effortlessly.

How Do I Navigate Through Singapore Changi Airport Terminal 1?

Navigating Singapore Changi Airport’s Terminal 1 can be a breeze with the right information. This comprehensive guide is designed to help you effortlessly find your way around, highlighting key areas, transportation options, and the best spots for dining and shopping.

Terminal 1 Map: A Visual Guide

A detailed map of Terminal 1 is essential for any traveller. It provides:

  • A visual terminal layout.
  • Helping you locate check-in counters.
  • Departure gates.
  • Baggage claim areas.crucial
  • Basic services like information desks.

Most airport maps are available online and can be accessed via the Changi Airport website or mobile app, offering real-time updates and directions.

The Size and Structure of Terminal 1

Terminal 1 is expansive, covering a significant area with a user-friendly design. Understanding its size is crucial for time management, especially if you have connecting flights or are in a rush. The terminal is designed to be navigable, with clear signage and interactive kiosks that help you find your way.

Different Sections of Terminal 1


Terminal 1 is divided into several key sections, each catering to different passenger needs:

  • Check-In and Departure Area: This is where your journey begins. It houses numerous check-in counters, self-service kiosks, and security checkpoints.
  • Arrival and Baggage Claim: Located on the ground level, this area is efficiently organized for a quick exit, with customs and baggage carousels.
  • Transit Area: For passengers with connecting flights, this area offers a range of facilities, including lounges, rest zones, and transit desks.
  • Services and Amenities: Spread throughout the terminal, you’ll find currency exchange booths, information counters, and medical services.

Main Food and Shopping Areas

Terminal 1 is renowned for its diverse dining and shopping options:

  • Dining: Whether you’re craving local Singaporean dishes or international cuisine, Terminal 1 has it. Key dining zones include food courts offering a taste of local flavours and restaurants serving a range of international cuisines.
  • Shopping: The terminal is a shopper’s paradise, featuring a mix of luxury brands, duty-free shops, and local souvenir stores. Key shopping areas near the central piazza offer everything from high-end fashion to electronics and skincare products.

What Are the Best Transportation Options from Singapore Changi Airport Terminal 1?


Navigating from and to Singapore Changi Airport Terminal 1 is crucial to your travel experience. This guide explores the various transportation options available, ensuring a smooth and convenient journey for every traveller.

Travelling to Terminal 1: Public Transport Options

  • Public Transport Train (MRT): The Mass Rapid Transit (MRT) is a popular and cost-effective way to reach Terminal 1. The Changi Airport MRT station is linked to the terminal via a short walk through well-signposted and air-conditioned corridors. It connects you to major city spots and is ideal for those travelling light and looking for an economical option.
  • Public Buses: Several bus services run to and from Changi Airport. These buses are a budget-friendly way to travel, offering a more scenic route into the city. The bus stops are conveniently located at the basement bus bays of Terminal 1.

Private Transport Options

  • Private Cars and Rentals: For those who prefer the comfort of a private vehicle, car rentals are available at the airport. This option offers flexibility and privacy, ideal for families or groups with significant luggage.

Ride-Hailing Services

  • Ride-Hailing Apps: Platforms like Grab, Gojek, and TADA provide ride-hailing services, offering a convenient way to book a ride to your destination. These services balance cost and convenience, suitable for those seeking a straightforward, no-fuss transport option.

Airport Transfer Services

  • Changi Airport Transfers: Specialized in accommodating luggage and providing a comfortable ride, airport transfer services are perfect for those requiring more space. These services often include meet-and-greet options, making them a preferred choice for business travellers or those unfamiliar with the city.

Limousine Services

  • Limousine Services: Limousine transport services in Singapore are available for luxury and comfort, especially after a long flight. These services offer high-end vehicles and a premium experience, ideal for corporate travellers or those wishing to start their visit in style.

Corporate Back Car Services


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Who is This For, and Why?

Each transportation option caters to different needs:

  • Public Transport: Best for solo travellers, budget-conscious visitors, or those with minimal luggage.
  • Private Transport and Rentals: Ideal for families, groups, or those with a lot of luggage needing space and flexibility.
  • Ride-Hailing: Suitable for those who value convenience and a straightforward travel experience.
  • Airport Transfer Services: Perfect for business travellers, families, or those requiring additional assistance with luggage.
  • Limousine Services: Tailored for those seeking a luxurious, comfortable, and stylish arrival or departure.

Travelling in between terminals to terminal 1

In addition to the external transportation options, navigating within Singapore Changi Airport, especially between terminals, is equally important. Here, we explore intra-terminal transport options like the Skytrain, walking routes, and shuttle buses, which are free and convenient for travellers.

Intra-Terminal Transport: Skytrain, Walking Routes, and Shuttle Buses

  • Skytrain: The Skytrain is a complimentary airside service connecting all terminals at Changi Airport, including Terminal 1. It’s an efficient way to travel between terminals, especially useful for passengers with connecting flights. The Skytrain operates at frequent intervals, making it a quick and convenient option.
  • Walking Routes: For those who prefer to stretch their legs, well-marked and comfortable walking routes are available. These practical routes offer a chance to explore the attractions, shops, and art installations that Changi Airport is famous for. Walking between terminals can be an enjoyable experience, thanks to the airport’s impressive design and amenities.
  • Shuttle Buses: Besides the Skytrain, Changi Airport provides free shuttle bus services. These buses are particularly useful during Skytrain maintenance periods or for travellers who prefer ground transport. The shuttle buses run regularly and provide a comfortable ride between terminals.

Who Benefits from Intra-Terminal Transport?

  • Transit Passengers: Those with connecting flights can use the Skytrain or shuttle buses for quick transfers between terminals.
  • Explorers and Shoppers: Travelers interested in exploring the airport’s various attractions, shops, and dining options can comfortably move around using these free transport options.
  • Passengers with Mobility Issues: The shuttle buses and Skytrain are convenient for elderly travellers or those with mobility issues, making terminal transfers hassle-free.

By incorporating these intra-terminal transport options into your travel plans, you can ensure a seamless and enjoyable transit experience at Singapore Changi Airport.

What Dining and Shopping Experiences Can I Expect at Singapore Changi Airport Terminal 1?

Singapore Changi Airport Terminal 1 is not just a transit hub; it’s a vibrant marketplace and a gourmet paradise. This section will guide you through the diverse dining and shopping experiences, from luxury boutiques to authentic local flavours.

A Glimpse into Terminal 1’s Dining Delights

  • Culinary Variety: Terminal 1 offers an impressive range of dining options. Whether you’re craving quick bites, international cuisine, or traditional Singaporean dishes, there’s something to satisfy every palate. From upscale restaurants to casual cafes and food courts, the culinary landscape caters to various dining preferences and budgets.
  • Local Flavors: For those looking to experience Singapore’s rich food culture, Terminal 1 houses several eateries that serve local specialties. These outlets offer a taste of Singapore’s diverse culinary heritage, featuring dishes like Laksa, Hainanese Chicken Rice, and Chilli Crab.
  • International Cuisine: If you’re in the mood for international flavours, you’ll find restaurants serving Japanese, Chinese, Western, and other global cuisines. These establishments range from fast-food chains to fine-dining restaurants, ensuring that international travellers can find a taste of home or explore new flavours.

Shopping Extravaganza at Terminal 1

  • Luxury Boutiques: Terminal 1 is home to various luxury boutiques offering high-end products from renowned international brands. Whether you’re interested in fashion, jewellery, watches, or cosmetics, these stores provide a premium shopping experience.
  • Duty-Free Shopping: The terminal features an extensive range of duty-free shops, allowing travellers to purchase goods at tax-free prices. Various products here include perfumes, cosmetics, electronics, and spirits.
  • Local Souvenirs: Shops sell local souvenirs and crafts for those looking to take a piece of Singapore. These items make perfect gifts or souvenir mementoes for your visit to Singapore.

Accessing Terminal 1’s Directory

To plan your dining and shopping experience, you can access the Terminal 1 directory online. This directory provides a comprehensive list of all the eateries and retail outlets in Terminal 1, along with their locations and operating hours.

What Entertainment and Relaxation Options Are Available at Singapore Changi Airport Terminal 1?

Singapore Changi Airport Terminal 1 is a gateway to various destinations and a haven for entertainment and relaxation. This section explores the diverse range of facilities available for passengers looking to unwind or engage in leisure activities at the airport.

Lounges in Terminal 1

  • Variety of Lounges: Terminal 1 hosts several lounges that cater to different needs and preferences. These include airline lounges, independent pay-per-use lounges, and VIP lounges. Each offers unique amenities, from comfortable seating and complimentary refreshments to shower facilities and business centres.
  • Access to Lounges: These lounges can vary – some are available to passengers of specific airlines or classes. In contrast, others can be accessed through paid entry or lounge membership programs. These lounges provide a tranquil environment away from the bustle of the terminal, ideal for relaxation or work.

Art Installations and Cultural Displays

  • Art and Culture: Terminal 1 is adorned with various art installations and cultural displays, providing travellers with a visual feast. These installations are not just decorative but are often interactive, offering an engaging experience for passengers of all ages.
  • Thematic Exhibits:

The terminal frequently hosts thematic exhibits showcasing different art, culture, and technology aspects. These exhibits are strategically placed throughout the terminal, providing passengers with an enriching and educational experience as they navigate the airport.

Resting Places in Transit Areas

  • Rest Zones: Recognizing the need for comfort, especially for passengers on long layovers, Terminal 1 features designated rest zones in the transit areas. These zones have comfortable seating and lounging options, allowing passengers to relax and recharge.
  • Quiet Areas: For those seeking a more peaceful environment, there are soft areas where noise and disturbances are minimized. These areas are perfect for reading, meditating, or just enjoying a moment of tranquillity.
  • Snooze Lounges: Terminal 1 also includes snooze lounges specifically designed for passengers who need a quick nap. These lounges offer reclining chairs in a calm setting, ideal for resting between flights.

Additional Relaxation Options

  • Massage and Spa Services: For a more indulgent relaxation experience, passengers can avail themselves of massage and spa services available within the terminal. These services range from quick foot massages to full-body treatments, perfect for unwinding before or after a flight.
  • Gardens and Nature Areas: Terminal 1 also boasts several indoor gardens and nature areas, offering a serene and green respite from the airport’s indoor environment. These areas provide a peaceful retreat where passengers can relax and enjoy nature.

How Do I Transfer to Other Terminals from Singapore Changi Airport Terminal 1?

Transferring between terminals at Singapore Changi Airport is a common requirement for many travellers, and Terminal 1 is well-equipped to facilitate smooth and efficient inter-terminal movement. This guide will help you understand transfer options to other terminals, including Skytrains, shuttle buses, and walking routes.

Skytrain: The Fast Track Between Terminals

  • Skytrain Locations: The Skytrain is a free, automated people mover system connecting Terminals 1 to Terminals 2, 3, and 4. In Terminal 1, you can find Skytrain stations near the transit areas. These are signposted and easy to locate.
  • Operating Hours and Frequency: The Skytrain operates at regular intervals, typically every few minutes, and is a quick way to move between terminals. It’s important to check the operating hours, especially if you’re transferring late at night or early in the morning.

Walking Routes: A Scenic and Healthy Option

  • Travelators and Intra-Terminal Bridges: Well-marked routes are equipped with travelators and intra-terminal bridges for those who prefer to walk. These walking paths are a healthy option and offer a chance to explore the airport.

Various attractions and facilities. The paths are designed for easy navigation, ensuring a pleasant and straightforward walk between terminals.

  • Signage and Directions: Throughout Terminal 1, clear signage guides passengers to the other terminals. These signs lead to pathways often lined with shops, cafes, and seating areas, making the walk an enjoyable part of the travel experience.

Shuttle Bus Service: An Alternative During Non-Operating Hours

  • Shuttle Bus Locations: In instances where the Skytrain is not operating, such as during maintenance periods, Changi Airport provides a free shuttle bus service. These shuttle buses can be boarded at designated areas within Terminal 1, usually near the arrival and departure halls.
  • Shuttle Bus Schedule: The shuttle buses run regularly, ensuring passengers can still move between terminals with minimal disruption to their travel plans. It’s advisable to check these buses’ schedules and pick-up points, especially during off-peak hours.

What Are the Check-In and Security Procedures at Singapore Changi Airport Terminal 1?

Source: Squire Merch

Navigating the check-in and security procedures at Singapore Changi Airport Terminal 1 is crucial in ensuring a smooth and safe start to your journey. This guide provides detailed insights into these processes, including information on prohibited items, ways to expedite the process, and best practices to avoid potential delays.

Understanding Prohibited Items

  • List of Prohibited Items: Familiarise yourself with items not allowed in checked and carry-on luggage. This typically includes dangerous goods like flammable liquids, sharp objects, and certain chemicals. Refer to the Changi Airport website or consult your airline for a detailed list.
  • Liquids, Aerosols, and Gels (LAGs): Remember the restrictions on LAGs in your carry-on luggage. Containers should not exceed 100, and all containers must fit comfortably in a transparent resealable plastic bag. This rule is strictly enforced during the security screening process.

Streamlining the Check-In Process

  • Online Check-In: To save time, utilise most airlines’ online check-in service. This can usually be done 24 to 48 hours before your flight, allowing you to skip the check-in queues at the airport.
  • Self-Service Kiosks: For those who still need to check in online, self-service kiosks at Terminal 1 offer a quick way to check in and print boarding passes. These kiosks are user-friendly and can significantly reduce waiting times.

Navigating Security Screening

  • Preparation for Security Checks: To expedite the security screening process, be prepared to remove your belt, jacket, and shoes if required. Laptops and electronic devices should be easily accessible and placed in separate trays.
  • Awareness of Security Protocols: Stay informed about the current security protocols at Changi Airport. These can change based on global security alerts or local regulations.

Best Practices to Avoid Delays

  • Arrive Early: Especially during peak travel times, arriving at the airport at least 2-3 hours before your flight can help avoid last-minute rushes.
  • Stay Updated: Check flight information displays and Changi Airport’s official website or mobile app for updates or changes in check-in counters and boarding gates.
  • Pack Smart: Ensure your carry-on luggage is organised to allow for quick access to items that need to be screened separately. This can speed up the process at security checkpoints.

How Do I Access Wi-Fi and Other Connectivity Options at Singapore Changi Airport Terminal 1?

Staying connected is a crucial need for modern travellers, and Singapore Changi Airport Terminal 1 offers a range of options to ensure you remain online and in touch. This guide provides detailed information on accessing free Wi-Fi and other connectivity services at the terminal.

Accessing Free Wi-Fi

  • Wi-Fi Service: Changi Airport provides free Wi-Fi throughout Terminal 1. To connect, select the network named ‘#WiFi@Changi’.
  • Registration Process: To access the Wi-Fi, you’ll need to register. This can be done by receiving a code via SMS, so ensure you have mobile service upon arrival. Alternatively, you can register using your social media accounts or ask for assistance at an information counter.
  • Coverage and Speed: The Wi-Fi coverage extends throughout the terminal, including lounges, dining areas, and gate hold rooms. The connection is typically reliable and fast, suitable for browsing, streaming, and even video calls.

Other Connectivity Services

  • Internet Kiosks: For those without a mobile device or if you prefer a larger screen, Terminal 1 offers free-to-use internet kiosks. These are equipped with computers and are conveniently located throughout the terminal.
  • Charging Stations: Keeping your devices charged is essential. Terminal 1 has numerous charging stations to power smartphones, tablets, and laptops. These stations are typically found in seating areas and lounges.
  • Mobile Charging Services: Mobile charging services are available for a quick charge. These services might come with a small fee but are incredibly convenient if you’re in a hurry.
  • Telecommunication Services: If you need a local SIM card or mobile services, there are several telecommunication counters in Terminal 1 where you can purchase these items. They offer various plans to suit short-term visitors and longer-stay travellers.

Tips for a Smooth Connectivity Experience

  • Plan Ahead: If you anticipate needing robust internet access for work or entertainment, consider your options before arriving at the airport. While free Wi-Fi is available, having a backup, like a local SIM card, can be useful.
  • Battery Backup: Carry a portable charger or power bank to ensure your devices remain charged, especially if you have a long layover or delays.
  • Data Security: When using public Wi-Fi networks, remember data security. Avoid accessing sensitive information or making transactions that require entering personal details.

What Is the History and Development of Singapore Changi Airport Terminal 1?

Singapore Changi Airport Terminal 1, renowned as a world-class aviation hub, has a rich history and a remarkable journey of evolution. This section delves into the inception, transformative changes, and current status of Terminal 1, highlighting its journey from a regional airport to a global aviation icon.

Establishment and Early Years

  • Inception: Terminal 1 was officially opened in 1981, marking the beginning of Singapore Changi Airport’s journey. It was designed to handle the increasing air traffic and to establish Singapore as a major aviation hub in Southeast Asia.
  • Initial Capacity and Design: Upon its opening, Terminal 1 was a state-of-the-art facility, reflecting the modern architectural trends of the time. It was initially built to handle 22 million passengers annually, a significant capacity for that era.

Evolution and Expansion

  • Continuous Upgrades: Over the years, Terminal 1 has undergone numerous expansions and renovations to accommodate the growing number of passengers and changing aviation needs. These upgrades have included the expansion of the arrival and departure halls, the addition of more gates, and the enhancement of passenger facilities.
  • Technological Advancements: The terminal has consistently integrated advanced technology to improve passenger experience and operational efficiency. This includes the implementation of automated check-in kiosks, self-baggage drop facilities, and state-of-the-art security systems.
  • Aesthetic and Functional Enhancements: Terminal 1’s aesthetic appeal has been a focus, with the addition of features like the kinetic rain sculpture, lush indoor gardens, and comfortable lounging areas, making it more than just a transit point but a place of interest.

Serving Major Airlines

  • Current Airline Operations: Today, Terminal 1 serves a multitude of airlines, both regional and international. It is a hub for major airlines, connecting Singapore to numerous destinations worldwide.
  • Diverse Destinations: The airlines operating out of Terminal 1 offer flights to various destinations, catering to business and leisure travellers. This includes major cities in Asia, Europe, and the Americas.

How Do I Reclaim My Baggage at Singapore Changi Airport Terminal 1?

Reclaiming your baggage at Singapore Changi Airport Terminal 1 is crucial to your journey. This guide provides essential information on the baggage reclaim process, best practices to follow, and steps to take in case of damaged or lost luggage, ensuring a smooth and hassle-free experience upon arrival.

Baggage Reclaim Process

  • Locating the Baggage Reclaim Area: Upon arrival at Terminal 1, follow the signs to the baggage reclaim area. These signs are strategically placed and easy to follow, guiding you directly to the carousels.
  • Identifying Your Carousel: Check the information screens to find the carousel assigned to your flight. Each flight is allocated a specific carousel, and this information is regularly updated for accuracy.

Baggage Reclaim Best Practices

  • Stay Close to the Carousel: Once you locate your carousel, stay nearby to monitor when your baggage arrives. This ensures you can promptly collect your luggage and avoid congestion around the carousel area.
  • Check Baggage Tags: Before leaving the carousel, always check the baggage tag to confirm it’s your luggage, especially if it’s a common design or colour.
  • Handle With Care: Be cautious when lifting your luggage off the carousel to avoid personal injury. If your baggage is heavy, seek assistance or use a trolley readily available in the reclaim area.

In Case of Damaged or Lost Baggage

  • Reporting Damaged Baggage: If your baggage is damaged upon collection, immediately report it to the airline’s baggage service desk in the reclaim area. Most airlines have policies in place for handling claims related to damaged luggage.
  • Procedure for Lost Baggage: If your baggage does not appear on the carousel, head to the airline’s baggage service desk to file a report. Please provide them with your baggage claim ticket and a description of your luggage. The airline will then initiate a search and typically keep you updated on the status.
  • Stay Informed: Ensure you leave the service desk with a reference number for your claim and contact details for follow-up. Inquire about the airline’s policy on compensating essential items if your baggage is delayed.

What Duty-Free Shopping Options Are Available at Singapore Changi Airport Terminal 1?

Singapore Changi Airport Terminal 1 is a paradise for shoppers, offering a range of duty-free shopping options. This guide explores the diverse products available, from luxury brands to local specialities, ensuring departing passengers can enjoy a premium shopping experience.

Luxury Goods and International Brands

  • High-End Retail: Terminal 1 houses numerous duty-free shops featuring luxury brands in fashion, accessories, and jewellery. These stores offer the latest collections from international designers, allowing passengers to indulge in high-end shopping at competitive prices.
  • Electronics and Gadgets: For tech enthusiasts, duty-free shops at Terminal 1 offer a variety of electronics and gadgets. From the latest smartphones and cameras to travel accessories, these stores provide a wide selection of products to suit your tech needs.

Cosmetics and Fragrances

  • Beauty Products: The terminal boasts an impressive range of beauty and skincare products. Here, passengers can find a vast selection of cosmetics, skincare, and fragrances from leading global brands, often at prices lower than retail stores outside the airport.
  • Exclusive Releases: Some duty-free shops also offer complete product releases or travel-exclusive sets unavailable elsewhere, making them a must-visit for beauty lovers.

Local Specialties and Souvenirs

  • Singaporean Delights: There are shops specialising in local products and souvenirs for those looking to take a piece of Singapore with them. These range from traditional snacks and sweets to unique Singaporean crafts and souvenirs.
  • Cultural Products: These stores are a great place to find gifts embodying Singaporean culture’s essence, offering a memorable and authentic shopping experience.

Alcoholic Beverages and Confectionery

  • Wide Selection of Spirits: Terminal 1’s duty-free shops offer an extensive selection of alcoholic beverages, including wines, spirits, and beers from around the world. Passengers can take advantage of duty-free prices to purchase premium bottles.
  • Gourmet Confectionery: Alongside alcoholic beverages, there is also a variety of con

Confectionery products available. From luxury chocolates to gourmet sweets, these shops provide a delightful selection for those with a sweet tooth or looking for edible gifts.

Tips for Duty-Free Shopping at Terminal 1

  • Know Your Allowances: Before shopping, it’s important to be aware of the duty-free allowances for your destination country to avoid any customs issues upon arrival.
  • Compare Prices: While duty-free shops offer competitive pricing, it’s always a good idea to have a rough idea of the prices outside the airport to ensure you’re getting a good deal.
  • Plan Your Purchases: Given the wide array of options, it can be helpful to have a shopping list to avoid last-minute rushes and ensure you get everything you need.
  • Explore Online Options: Changi Airport also offers an e-commerce platform where you can browse and reserve products online before your flight, making your shopping experience even more convenient.

Singapore Changi Airport Terminal 1 is a testament to world-class travel, offering an experience far beyond the conventional. From the moment you step into the terminal, you are immersed in a journey combining efficiency, luxury, and cultural richness, encapsulated in our comprehensive guide, “Discover the Wonders of Singapore Changi Airport Terminal 1: Your Ultimate Travel Guide.”

Whether navigating the terminal, transferring to other flights, or indulging in various dining and shopping options, Terminal 1 caters to every need. The seamless check-in and security procedures ensure a smooth start, while the diverse connectivity options keep you in touch with the world. The terminal’s rich history and continuous evolution reflect Singapore’s commitment to maintaining its status as a leading aviation hub.

Terminal 1 is more than accommodating for families, with special facilities that make travelling with children a breeze. The entertainment and relaxation options, ranging from art installations to luxurious lounges, provide a welcome respite from the hustle and bustle of travel. For those concerned about the practicalities of travel, the terminal’s efficient baggage reclaim process, and comprehensive duty-free shopping ensure a hassle-free and enjoyable experience.

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