Navigate Changi Airport Terminal 2: Ultimate Guide to Transport, Amenities & Airlines

Located in the heart of Singapore’s aviation hub, Changi Airport Terminal 2 is a critical gateway to the city-state’s thriving economy and vibrant culture. As one of the busiest terminals in the world’s best airport, Terminal 2 handles over 21 million passengers annually, serving as a gateway to over 200 destinations worldwide.

In this comprehensive guide, we’ll help you navigate Changi Terminal 2 with ease, providing a visual walkthrough, transportation options from within Singapore and beyond, and insider tips on:

• Reliable transfer service to hotel or city from airport in Singapore
• Delicious food options to satisfy your cravings
• Retail shopping to indulge in duty-free delights
• Attractions and relaxation spots to unwind before your flight
• Airlines operating from Terminal 2, including Singapore Airlines, SilkAir, and Scoot, with over 30 airlines in total.

Whether you’re a seasoned traveller or visiting Singapore for the first time, this guide will ensure a seamless and enjoyable experience at Changi Airport Terminal 2.

How do I navigate through Changi Terminal 2?

Navigating Changi Terminal 2 begins at the Arrival Hall, located on the ground floor, where you’ll exit after your flight. From there, head to the departure hall on Level 2, where you’ll find check-in counters, luggage drop-off points, and immigration screening.

Once you’ve cleared immigration, you’ll enter the public and transit areas, which offer a range of facilities, including food, shopping, and entertainment options. The main food and shopping hotspots are concentrated on Level 2, with The Orchid Garden, The Dining Hall, The Shopping Gallery, and The Transit Lounge all within easy reach. 

Let’s go into more detail on each of these areas, providing you with a comprehensive guide to navigating Changi Terminal 2 with ease.

A visual guide and map of Changi Terminal 2

It’s a lot easier to understand the Changi Airport T2 map if you follow our simple breakdown here. 

The Changi Airport Terminal 2 map connects to terminals 1, 3 and the Jewel. The F and E points refer to the two areas where gates are located. The F Gates gates are at the far end of Terminal 2, after passing through immigration and security. They are primarily used for flights operated by Singapore Airlines and SilkAir.

E Gates gates are closer to the centre of Terminal 2, also after clearing immigration and security. Various airlines, including Scoot, Air India Express, and Cebu Pacific use them.

To get to Terminal 2 from other terminals at Singapore Changi Airport, there is a pedestrian walkway that connects Terminal 1 and Terminal 2. You can also take the Skytrain, which is a free automated people mover that runs between the terminals. The Skytrain station is on Level 3 of Terminal 1, Level 2 of Terminal 3 and Level 2 of Terminal 4.

Where is the arrival hall located in Terminal 2 and how do I get there?

The Arrival Hall at Changi Airport Terminal 2 is on Level 2. If you’re arriving by plane, follow the signs to the Arrival Hall the moment your flight lands. Proceed through immigration and present your passport. Afterwards, collect your checked luggage from the designated carousel. Then go through customs clearance, if required and the next spot is the arrival hall. If you’re arriving by Skytrain (from other terminals), board the Skytrain at the station in Terminal 1 or Terminal 3. Get off at the Terminal 2 Skytrain station and follow the signs to the Arrival Hall on Level 2. You can either take the escalators or elevators down.

Assuming it’s a car or taxi that’s dropping you off, to locate the arrival hall Changi airport, it’ll stop at the arrival pick-up point on Level 1 of Terminal 2. Then you use the clear signage throughout the airport to proceed to Level 2. The escalators or elevators to arrivals at Singapore airport.

Where is the public and transit area of Terminal 2 and how do I get there?

Terminal 2 at Changi Airport is divided into two main areas: the public area and the transit area. The public area is accessible to everyone, whether you’re flying or not, and includes check-in counters, shops, and restaurants. The transit area is only accessible to passengers who have cleared security and immigration, and it’s where you’ll find the gates for your flight after checking the arrival schedule at Changi Airport.

To reach the public area of Terminal 2, you can simply enter the terminal from the ground transportation area, which is where you’ll find taxis, buses, and private car drop-offs. Once you’re inside the terminal, you’ll be in the public area, where you can check in for your flight, browse the shops, or grab a bite to eat.

To access the transit area, you’ll need to go through security and immigration. The security checkpoint is located on the departure level, and you’ll need to present your boarding pass and passport to proceed. Once you’ve cleared security, you can take the escalators or elevators down to the transit area, where you’ll find your gate and other amenities like duty-free shops and lounges.

If you’re transferring between flights at Changi Airport, you’ll remain in the transit area and won’t need to go through immigration again. Simply follow the signs to your connecting flight’s gate.

What are the main food and shopping areas in Changi Airport Terminal 2?

There is a wide variety of food and shops in Changi Airport Terminal 2 to cater to the diverse needs of passengers. The food courts are on Level 3 and offer a wide variety of cuisines, including Asian, Western, and Indian delicacies. There are two food courts in Terminal 2, the public areas and the transit areas. 

In the public areas, Changi airport restaurants include the A-Roy Thai spot, Heavenly Wang found in the arrival hall, and Starbucks on the departure hall. Located throughout the Terminal 2 Transit area is the Buk Chang Dong Soon Tofu spot at the Gourmet Garden and the Straits Food Village. This is a food court styled like an old fishing village, offering various local and international cuisines.

Duty-free shops at Singapore Airport are on Level 2 and Level 3 Transit areas. They offer a wide variety of goods, including alcohol, tobacco, perfumes, and cosmetics, at tax-free prices. The map would give more clarity to locating these levels so as to make your shopping at Changi Airport easier. 

What are the transportation options to and from Changi Airport Terminal 2?

T2 Changi Airport has a variety of transportation options that provide a seamless travel experience. The Skytrain, shuttle bus, and walking paths within the airport make it easy to move between terminal 2 facilities. This is especially important for passengers with connecting flights or those who need to access services in other terminals.

When traveling to or from the airport, the availability of both public and private transportation options caters to different needs and budgets. The MRT and bus services offer an affordable way to reach the city centre and other parts of Singapore. Taxis and private car services provide a more convenient and comfortable option for those willing to spend a bit more.

Options for travelling within the terminals are: 

• Skytrain: A free, automated people mover that connects all terminals. It’s convenient, efficient, and runs for 21 hours.
• Shuttle bus: free buses that run between terminals and to some nearby hotels, like Crown Hotel in Terminal 3. 
• Walking: Terminals 2 and 3 are connected by a pedestrian bridge, making it easy to walk between them.

Options to consider if you’re getting to airport terminal 2 or travelling to other parts of Singapore: If you’re getting to airport terminal 2, there are plenty of transportation options to consider. You can take the MRT, bus, taxi, or use ride-hailing services like Grab to get to the airport. Once you arrive at the airport, you can also explore the transportation options in terminal 3, which offers a variety of convenient and efficient ways to travel to other parts of Singapore. Whether you’re heading to the city, the suburbs, or other parts of the country, you’ll have no shortage of options for getting to your final destination.

Public transport options:

• MRT (Mass Rapid Transit): Changi Airport is connected to the city centre by the MRT. The station is located in Terminals 2 and 3’s basements. From there, you can easily reach various parts of Singapore.
• Bus: Several bus services operate to and from Changi Airport. Bus stops are located at the ground transportation hubs of each terminal. 

Private transport options:

• Ride-hailing/flag-down taxis: easily available at designated taxi stands outside the arrival halls. You can use apps like Grab to book a ride in advance.
• Private pre-assigned booking transport services: If you prefer a more personalised experience, consider booking a private car or limousine service in advance. A good recommendation is My MySingaporedriver Private Driver Services. 

Intra-Terminal Travel at Changi Airport Terminal 2

The sky train, shuttle bus and pedestrian bridge are the three options for intra-terminal transfers leading to T2 Airport. We’ll be discussing how each of them works and how you can access them easily.

Skytrain

The Skytrain is the most convenient and fastest way to move between terminals 1, 2, and 3. It’s a free automated people mover that operates between 5am to 2am the next day and connects all terminals within minutes. The Skytrain stations are located in both the transit and public areas of each terminal. They are clearly marked and easy to find.

The Skytrain service is completely free for all passengers, whether you are transferring between flights or just visiting the airport. The Skytrain arrives frequently, usually every few minutes. Simply wait for the doors to open and board the train.

Shuttle Bus

If you prefer, you can take the free shuttle buses that operate between terminals. This bus service operates in both the public area (before immigration) and the transit area (after immigration). The operating hours are usually from 6:00 AM to 12:00 AM (midnight) on the same day. 

The journey time to airport T2 using the shuttle bus in the public area is approximately 10 minutes. In the transit area, the journey time can range from 10 to 18 minutes, likely due to additional security checks and the need to travel between different secure zones within the terminals.

There are two types of shuttle bus services:

• 0600H to 0000H (Direct Service): A direct bus service operates on this route from 6:00 AM to midnight, with a travel time of 6 to 26 minutes.
• 0000H to 0600H (T2/MRT – T1/Jewel, – T4) (Loop Service): Between midnight and 6:00 AM, a loop service connects Terminal 2/MRT, Terminal 1/Jewel, and Terminal 4. The total journey time for this loop is approximately 31 minutes.

With this estimated time, you’ll be able to stay on the clock so as to not miss your flight, just in case you’re transferring from another terminal to Singapore airport terminal 2.

Walking

Terminals 2 and 3 are connected by a pedestrian bridge, making it easy to walk between them if you have a bit more time. If you’re in the public area of either Terminal 2 or Terminal 3 at Changi Airport (meaning you haven’t yet gone through immigration and security), you can walk between these two terminals using a link bridge located on the Mezzanine Level.

The Mezzanine Level is typically one floor above the Arrivals Level. So, to use this bridge, you would need to go up one level from arrivals in either terminal and then follow the signs to the link bridge.

Public Transportation

Public transportation primarily consists of buses and trains operated by government-linked companies. It connects travellers to a network of affordable and accessible modes of transport available to Changi airport terminal. For reaching Changi Airport Terminal 2, the relevant public transportation options are:

• MRT (Mass Rapid Transit): Operated by SMRT, the MRT is Singapore’s extensive subway system, providing rapid connections across the island. The Changi Airport MRT station, located in the basement of Terminals 2 and 3, offers a direct link to the city centre and various other locations through the East-West Line.
• Bus: SBS Transit operates a comprehensive bus network serving Changi Airport and the rest of Singapore. Multiple bus services connect Terminal 2 to different parts of the island, offering a cost-effective alternative to the MRT for those seeking specific routes or destinations not directly accessible by train.

These public transportation options, with their extensive reach and frequent services, ensure that Terminal 2 remains easily accessible to all, contributing to the overall efficiency and connectivity of Changi Airport.

SMRT Train Services

Changi Airport MRT Station (CG2) is conveniently located in the basement of Terminal 2, offering direct access to the East-West Line (EWL). To reach the city centre or other areas along the EWL, you have two main transfer options at Tanah Merah station (EW4):

• Towards Tuas Link (EW33): This route takes you westward, passing through key areas like Bugis, City Hall, Raffles Place (the heart of the Central Business District), and Jurong East. It’s ideal for accessing major attractions, shopping districts, and business hubs.
• Towards Pasir Ris (EW1): This route heads east, serving residential areas like Tampines and Pasir Ris. If your destination lies in the eastern part of Singapore, this is the direction you’ll need to take.

The Changi Airport station also offers a connection to the Downtown Line (DTL) at Expo Station (CG1/DT35). Take the train from Changi Airport to Expo, then transfer to the DTL to reach destinations like Chinatown, Little India, and Botanic Gardens.

First and Last Trains

SMRT Train services start early in the morning and run until late at night. The first train from Changi Airport to Tanah Merah departs at 5:31 AM on weekdays and 5:59 AM on weekends and public holidays. The last train connecting to Tuas Link leaves at 11:18 PM daily, while the last train towards Pasir Ris departs at 12:06 AM daily. Fares range from S$2 to S$5, depending on the distance you’re covering.

You can use various payment methods for your MRT journey, including contactless bank cards, mobile wallets, and stored-value EZ-Link or NETS FlashPay cards. If you’re a tourist, consider purchasing a Singapore Tourist Pass for unlimited travel on public transport for a specified duration.

EZ-Link cards can be conveniently purchased at Changi Recommends stores, the Passenger Service Center, or the TransitLink Ticket Office at Changi Airport Station.

SBS Bus Services

Bus services at Changi Airport offer a convenient and cost-effective way to travel between terminals and connect to various locations across Singapore. Their fares range from SGD 1 to SGD 3. Here’s a breakdown of the bus stops and routes and how to access them:

Terminals 1, 2, and 3: The bus stops for these terminals are conveniently located at the basement bus bays. From there, you can access several bus routes, including:

• Bus 24: Connects Ang Mo Kio Interchange to Changi Airport.
• Bus 27: Travels between Hougang Central Bus Interchange and Changi Airport.
• Bus 34: Links Punggol Temporary Interchange to Changi Airport.
• Bus 36: Connects Changi Airport to Tomlinson Road.
• Bus 53: Travels between Bishan Interchange and Changi Airport.
• Bus 110: Connects Changi Airport to New Bridge Road Terminus.
• Bus 858: Connects Yishun Interchange to Changi Airport.

Terminal 4: Bus services for Terminal 4 are available at two locations:

• Next to Car Park 4B: You can take buses 24, 34, 36, and 110 from this stop.
• Near SATS Inflight Catering Centre 1: Buses 27, 53, and 858 are accessible from this stop.

Payment Options:

• Contactless Cards: You can use contactless Mastercard, Visa, or NETS bank cards for a hassle-free payment experience. Note that admin fees may apply for foreign-issued cards.
• Mobile Wallets: If you prefer using your phone, mobile wallets compatible with the system are also accepted.
• Stored-Value Cards: EZ-Link or NETS FlashPay cards provide a convenient way to pay for your bus fare. These cards can be purchased at Changi Recommends stores, the Passenger Service Center, or the TransitLink Ticket Office at Changi Airport MRT Station.
• Singapore Tourist Pass: If you plan on using public transport extensively during your stay, consider getting a Singapore Tourist Pass, which offers unlimited travel for a specified duration.
• Cash: You can also pay for your bus fare in cash directly to the bus driver.

SBS public buses provide direct access to Terminal 2, eliminating the need for intra-terminal transfers.

Private Transportation

Private transportation refers to modes of transport that are privately owned or operated, offering personalised and often more exclusive travel experiences compared to public transport. This includes taxis, ride-hailing services, and pre-booked private car or limousine services.

For travellers seeking convenience and comfort, taxis are readily available at designated taxi stands throughout Changi Airport, including Terminal 2. You can also utilise a private Chauffeured Service on demand, as they provide a more luxurious and personalised experience, ensuring a seamless and comfortable journey to and from the airport. 

These private transportation options cater to various needs and budgets, allowing you to choose the mode of transport that best suits your preferences and requirements. 

Ride hailing services and flag down taxi

Ride-hailing refers to booking a private-hire car through an app like Grab, Gojek, or Tada. Passengers in T2 Changi input their pickup and drop-off locations on the app, and a driver is assigned to them. Passengers are usually picked up and dropped off at designated ride-hailing zones, typically located on the ground level (Level 1) of the terminal near the arrival halls. 

On the other hand, flag-down taxis are traditional taxis that can be hailed on the street or found at taxi stands. They are recognizable by their distinctive colours and markings. These can be hailed at taxi stands located outside the arrival halls on Level 1 or flagged down on the roads surrounding the terminal.

A typical taxi ride from the airport to the city centre takes around 30 minutes and will cost you approximately S$20 to S$40, depending on the time of day and traffic conditions. All taxi fares in Singapore are metered, ensuring transparency and fairness. 

Pros and Cons of Ride-Hailing Services and Flag-Down Taxis

These are the pros and cons associated with ride-hailing services and flag-down taxis when stepping out of Changi Airport Terminal 2:

Feature	Ride-Hailing	Flag-down Taxis
Typical cost	Varies based on demand, time of day, and distance. Can be cheaper or more expensive than taxis, depending on surge pricing.	Metered fare based on distance and time, plus any applicable surcharges (e.g., airport surcharge, peak hour surcharge).
Pros	Convenient booking through the app, an upfront fare estimate, a wide variety of vehicle options, and cashless payment.	Readily available at taxi stands or can be flagged down, metered fares provide transparency. There is no need for an app.
Cons	Surge pricing can significantly increase fares. during peak hours, and longer wait times during high demand periods.	Can be more expensive than ride-hailing during non-peak hours. May be difficult to find during peak hours or in certain areas.

Airport Transfer Services to and from Terminal 2

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MySingaporeDriver goes beyond just a ride with their guaranteed punctuality, ensuring your personal chauffeur patiently awaits your arrival if, by chance, your flight is delayed at T2 Changi Airport. Their comprehensive coordination services and knowledge about navigating the city with ease allow you to focus on enjoying your trip.

MySingaporeDriver understands that travel needs can be diverse. They offer a fleet of spacious vehicles, ensuring ample room for all your luggage, even if you’re travelling with a large group or have bulky items.

Beyond just transportation, they provide coordination services to enhance your travel experience.  Need assistance with luggage porters to handle your bags? Looking for a knowledgeable tour guide to show you the best of Singapore? They’ll take care of the arrangements.

LImousine Services

You’re a business executive stepping off a long-haul flight, eager to make a powerful first impression at your Singapore meeting. Or perhaps you’re a family celebrating a special occasion, seeking a touch of luxury and comfort for your airport transfer. Maybe you’re simply a traveller who values their time and appreciates a seamless, stress-free arrival experience. If any of these scenarios resonate with you, a limousine service at Changi Terminal 2 is the perfect choice.

Booking your luxurious airport transfer is simple. With MySingaporeDriver, you can easily reserve your Luxury limousine services in Singapore online. Provide your flight details, desired vehicle type, and any additional requests, and we’ll take care of the rest. Your chauffeur will be waiting for you at the arrival hall, ready to assist with your luggage and escort you to your waiting limousine.

Beyond the prestige and comfort of a limousine, MySingaporeDriver offers a truly elevated experience. Their professional chauffeurs are more than just drivers; they’re your personal concierge, ensuring your every need is met. From navigating Singapore’s bustling streets with ease to providing insider tips on the best local attractions, their knowledge and dedication enhance your journey.

Choose MySingaporeDriver and discover the difference that personalised luxury and exceptional service can make. 

Corporate ground transport services

You may be arriving at Changi Terminal 2, juggling a packed schedule of meetings and events across Singapore. MySingaporeDriver is here to streamline your corporate travel experience, ensuring seamless and efficient ground transportation that allows you to focus on what matters most: your business.

Public transportation or ride-hailing apps might seem like options, but they often come with uncertainties. Delays, unfamiliar routes, and the hassle of coordinating multiple rides can disrupt your schedule and add unnecessary stress to your trip. 

MySingaporeDriver specialises in providing Premium Corporate ground transport solutions for business travellers, ensuring a stress-free and efficient journey from the moment you arrive. Their on-site coordinators and 24/7 support team are always available to assist you, handling any unexpected changes or requests with professionalism and efficiency. 

City Tour Services

You just landed at Changi Terminal 2 and are eager to experience the best of Singapore. Don’t waste precious time figuring out maps and schedules. Let MySingaporeDriver be your personal guide to this vibrant city by providing you with a personalised tour with private driver. 

Singapore isn’t just skyscrapers and shopping malls. The city blooms with lots of cultures, is a culinary paradise, and is a haven for history buffs. Navigating its hidden gems and diverse neighbourhoods can be overwhelming, especially for first-time visitors. 

MySingaporeDriver city tour services offer a stress-free, personalised way to experience Singapore’s true essence. Their expert guides, fluent in both English and Chinese, share captivating stories and insider tips, revealing the city’s soul beyond the tourist hotspots.

Cruise Terminal Transfer Services

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Their chauffeur will meet you at the arrival hall, ready to assist with your luggage and guide you to your waiting vehicle. They’ll ensure a smooth transition from the airport to the cruise terminal, leaving you free to start your vacation on a positive note.

Book your MySingaporeDriver cruise transfer today and experience the difference that their cruise centre pick up services can make. 

Full-day car rental with driver services

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MySingaporeDriver understands that every traveller from Changi Terminal 2 Airport is different. That’s why their full-day car rental service is designed to be flexible and adaptable to your needs. Whether you’re a solo adventurer, a family with kids, or a group of friends, we’ll ensure a comfortable and enjoyable experience.

Their experienced drivers prioritise your safety and satisfaction. They’ll handle the navigation, parking, and any other logistics, leaving you free to focus on creating unforgettable memories.

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What are the dining options in Terminal 2?

Changi Airport Terminal 2 food section offers a wide range of dining options to satisfy your cravings, whether you’re in the public area before security or in the transit area after immigration.

• Public Area Dining: Before you even check in, you can grab a quick bite at familiar fast-food chains like McDonald’s in Changi Airport or enjoy local delights at Heavenly Wang or Crave. For those seeking a more extensive meal, Swensen’s Unlimited offers a buffet experience, or you can opt for freshly baked goods at Paris Baguette.
• Transit Area Dining: Once you’ve cleared immigration, a world of culinary choices awaits. Straits Food Village is a popular choice for local favourites like Nasi Lemak and minced pork noodles. For a taste of India, head to Kaveri Indian Vegetarian Restaurant. If you’re in the mood for something quick and convenient, plenty of cafes and fast-food options are available.

Whether you’re looking for a quick snack or a leisurely meal, Changi Terminal 2 has something to suit your taste and schedule.

Transit area dining options

Restaurants in Changi Airport transit area are a foodie’s paradise, with something for everyone. Let’s take a closer look at the dining options that await you:

• Straits Food Village: is your one-stop shop for all your favourite Singaporean dishes, all in one place. It is located in T2 Changi Transit, Level 3, Departure Lounge (Central). Generally, they open 24 hours, but individual stalls may have varying hours. Their meals typically range between S$5 and S$15. 

Some of their stalls and operating hours include:

Stall	Operating hours
Drink Stall	24 Hours
Nasi Lemak	7am-10pm
Mini Wok	6am–10pm
Shanghai, La Mian	6am–9pm
Tai Wah Pork Noodle	24 hours
Ramen King	6am–10pm
HK Noodle and Dim Sum	24 hours
Rong Cheng Bak Kut Teh	7am-10pm
Hainanese Chicken Rice & Roast Delight	7am-10pm
Pho Street	24 hours

• Kaveri Indian Vegetarian Restaurant: This is the perfect spot amongst restaurants in Terminal 2 known for delicious and authentic South Indian vegetarian food. Located in the transit area, T2 Level 3, Departure Lounge (Central), they operate between 06:00 AM and 01:00 AM, with meals typically ranging from S$10 to S$20.
• The Coffee Bean & Tea Leaf: Your go-to for a wide variety of coffee, tea, and light bites. They’re located at T2 Transit, Level 2 and are generally open 24 hours a day. Coffee and snacks typically range from S$4 to S$10.
• Starbucks: You can get your familiar Starbucks favourites, perfect for a quick caffeine fix. You can find coffee in T2 Transit Level 2, Departure Lounge (near E Gates). They’re open for 24 hours and their coffee and snacks typically range from S$5 to S$12.

No matter what you’re craving or how much time you have, Changi Airport Restaurant Terminal 2 has the perfect dining option for you. So sit back, relax, and enjoy a delicious meal before your next flight.

Public area dining options

Changi Airport Terminal 2’s public area offers a diverse selection of dining options. Food options in these Changi airport restaurants include:

• McDonald’s: A familiar favourite for quick and affordable meals, offering classic burgers, fries, and other fast-food staples. Perfect for a quick bite on the go, it is located at T2 Public, Level 1, Arrival Meeting Hall (South). McDonald’s is a globally recognized brand known for its quick service, consistent quality and 24-hour operation.
• Heavenly Wang: Craving local flavours? This bakery and cafe serves up a variety of freshly baked bread, pastries, and local favourites like Kaya Toast and Nasi Lemak. A great option for a taste of Singaporean cuisine. They’re located at T2 Public Area, Level 1, Arrival Meeting Hall (South) and operate 24 hours a day.
• Crave: Indulge in a selection of Nasi Padang dishes, a popular Indonesian-Malay cuisine known for its rich flavours and variety. It is located in T2 Public Area, Level 1, Arrival Meeting Hall (South) and operates for 24 hours.
• Swensen’s Unlimited: If you’re looking for more extensive Changi airport food, head to Swensen’s Unlimited for a buffet experience featuring a variety of international and local dishes. They are located at T2 Public Area, Level 1, Arrival Hall and their opening hours are between 11:00 a.m. and 11:00 p.m.
• Paris Baguette: Satisfy your sweet tooth with a visit to this popular Korean bakery chain, offering a delightful selection of pastries, cakes, and bread. You’ll find them at T2 Public Area, Level 1, Arrival Hall and they operate for 24 hours.

What are the retail and shopping areas in Terminal 2?

Changi Airport retail offers a diverse range of retail and shopping options to indulge in while you wait for your flight or explore the terminal. Whether you’re in the public area before security or in the transit area after immigration, you’ll find plenty of nice items to browse and buy.

In the public area, you can find a mix of shops catering to both travellers and locals. Pick up some last-minute travel essentials at Baker’s Well or 7-Eleven, or indulge in some luxury shopping at boutiques like The Fashion Gallery. If you’re seeking souvenirs or local delights, check out Gift by Changi Airport, where you can find a curated selection of Singaporean products.

Once you’ve cleared immigration and entered the Terminal 2 transit area, you’ll find the Shilla Duty-Free offers. It’s an extensive collection of cosmetics, perfumes, and liquor at tax-free prices. If you’re looking for high-end fashion, head to the boutiques of luxury brands like Burberry and Gucci. There are also plenty of options for electronics, books, and souvenirs, ensuring that every traveller can find something to suit their tastes and interests.

Transit-area retail and shopping options

Changi Airport Terminal 2 features a diverse selection of retail and shopping options in the transit area, catering to various tastes and preferences. Below are some notable stores you should check out: 

• Lotte Duty Free: Offers a wide range of duty-free products, including cosmetics, fragrances, spirits, and luxury goods, at tax-free prices. The brands they sell include Martell, Hennessy, Johnnie Walker, Chivas Regal, and Macallan. They are in the transit area of Terminal 2. After clearing security, follow the signs to the duty-free shopping area. They’re open for 24 hours and the cost of items varies widely, with cosmetics starting around SGD 30, spirits at SGD 40, and luxury goods often exceeding SGD 100.
• The Cocoa Trees: specialises in a variety of chocolates and confectionery, including local and international brands, making it a perfect spot for sweet souvenirs. It is situated in both the transit and public areas of Changi Terminal 2. Chocolate boxes range from SGD 15 to SGD 100, depending on the brand and size.
• Discover Singapore: a souvenir shop offering locally-themed gifts and memorabilia that reflect Singapore’s culture and heritage. It’s located within the transit area; follow the signage for retail shops after passing through security. Souvenirs typically range from SGD 5 for small items to SGD 50 for more elaborate gifts.
• WH Smith: A well-known bookstore offering a selection of books, magazines, and travel essentials, perfect for travellers looking to grab reading material for their flights. It’s easily accessible in the transit area; follow the signs for bookstores. Books start around SGD 10, with magazines and travel essentials priced similarly.
• Charles & Keith: This Changi Airport fashion retail features trendy shoes, bags, and accessories at affordable prices. They often have the latest styles, so it’s a great place to grab something new for your trip or pick up a gift. Prices vary widely; casual wear starts around SGD 30, while luxury items can exceed SGD 200. They’re located in T2 Transit, Level 2, Departure Lounge (near E Gates) and are open from 06:00 a.m. to 01:00 a.m.
• TWG Tea Boutique: While not strictly a fashion store, TWG Tea offers a luxurious shopping experience with their beautifully packaged teas and accessories. It’s the perfect place to pick up a souvenir or treat yourself to something special. They’re located in T2 Transit, Level 2, Departure Lounge (near F Gates) and operate between 06:00 AM and 01:00 AM.

Changi Airport Terminal 2’s transit area provides a rich shopping experience with a wide array of retail options, from duty-free luxury goods to local souvenirs. Most stores operate from early morning until midnight, giving travellers ample time to shop before their flights. Prices vary significantly based on the type of product, ensuring there is something for every budget.

Public-area shopping options

Even before you pass through immigration, Terminal 2’s public areas offer a range of shopping outlets for you to browse and grab any last-minute essentials or souvenirs. Here are a couple of shops at Changi Airport Terminal 2:

• Relay: This bookstore has a wide selection of books, magazines, and newspapers to keep you entertained on your journey. You’ll also find travel guides, stationery, and some snacks. It’s located in Level 2, Public Area, near the entrance of the terminal. They operate 24 hours a day and the cost of books generally starts around SGD 15, while premium gifts can range from SGD 10 to SGD 100, depending on the item.
• 7-Eleven: This convenient store is your go-to spot for grabbing snacks, drinks, toiletries, and other travel essentials. It’s perfect for picking up anything you might have forgotten or need for your flight. 7-Eleven is on Level 2, Public Area, easily accessible from the terminal’s main concourse. Their snacks and beverages typically range from SGD 1 to SGD 10, while ready-to-eat meals can cost between SGD 5 and SGD 15.
• Guardian: This shopping Changi airport pharmacy offers a range of health and beauty products, over-the-counter medications, and travel-sized toiletries. You’ll find the store in Level 2, conveniently located near other retail outlets. The cost of personal care products starts around SGD 5, while health supplements can range from SGD 10 to SGD 50 or more, depending on the brand and type.
• Eu Yan Sang: specialises in traditional Chinese medicine and health products. They’re located in Level 2, Public Area. Prices of items in the store vary depending on the product, with supplements starting around SGD 20.
• Bengawan Solo: Offers a variety of traditional Singaporean pastries and confectionery, perfect for gifts and souvenirs. It’s located in Level 2, Public Area and operates from 6:00 a.m. to 12:00 a.m. Pastries range from SGD 2 to SGD 10 per piece.
• Changi Recommends: This Singapore Airport shopping store offers travel essentials, accessories, and services such as SIM cards and Wi-Fi rentals. They’re located in Level 2, Public Area and their prices vary depending on the product or service, with SIM cards starting from SGD 10.

These are just a few highlights. You’ll also find souvenir shops, electronics stores, and more in the public areas of Terminal 2. So, even if you’re just dropping someone off or picking them up, you can still squeeze in a bit of shopping before heading out.

What are the attractions in Changi Terminal 2?

Changi Terminal 2 has unique attractions that await your discovery within the terminal, each offering a memorable experience. They’re spread out across the transit and public areas and include: 2 Bears Hideout, Dreamscape, Sunflower Garden, Enchanted Garden, Gourmet Garden, The Wonderfall, Viewing Malls, and Flap Pix.

Transit area attractions

These attractions in Changi Airport are exclusively accessible to passengers who have cleared immigration and security and are therefore located after these checkpoints. These often include features designed specifically for travellers, such as gardens, playgrounds, and relaxation zones, aimed at enhancing the layover experience for passengers with connecting flights.

• 2 Bears Hideout: A delightful playground designed for young travellers, featuring a bear-themed adventure zone where kids can climb, slide, and explore. Here, you can let your little ones burn off some energy and have fun at this interactive playground while you take a break and relax nearby. This playful haven is located in the transit area on Level 2, Changi T2, near the food court.
• Dreamscape: Imagine a tranquil garden with lush greenery, all under a mesmerising digital sky that shifts and changes, creating an immersive and surreal experience. That’s Dreamscape for you. It’s a great place to relax and unwind amidst the airport’s hustle and bustle. Dreamscape is located in the transit area on Level 2, near the Skytrain station to Terminal 3.
• Sunflower Garden: A rooftop oasis in Changi Terminal 2 filled with cheerful sunflowers and breathtaking views of the airport runway. You can take a leisurely stroll amidst the sunflowers and capture some stunning photos with the sunflowers and aeroplanes as your backdrop. You’ll find it as you head to Level 3 of the Departure Transit Hall, near the Sunflower Garden lift lobby.
• Enchanted Garden: an interactive flora and fauna with motion sensors triggering enchanting sounds and visual displays, creating a magical experience for visitors of all ages. This enchanting garden is located in the transit area on Level 2, near the Skytrain station to Terminal 3.
• Gourmet Garden: This lush green oasis is part of Changi airport terminal 2 attraction nestled within the transit area, offering a serene dining experience with stunning views of the airport apron. It’s the perfect place to relax and recharge before your next flight. It’s located in the transit area on Level 3, near the Skytrain station to Terminal 3.

Public area attractions

These Changi Airport attractions are open to everyone, whether they have a flight or not. They are typically located before immigration and security checkpoints.  These might include art installations, gardens, or interactive displays aimed at entertaining all visitors to the airport.

• The WonderFall: The WonderFall is a captivating 4-story-tall digital cascade that seamlessly blends water and digital art, creating a mesmerising spectacle that’s sure to leave you in awe. It’s a perfect spot for a quick photo op or a moment of peaceful reflection. You’ll find this stunning display in the departure check-in hall on Level 3, near Row 3. Simply follow the signs or ask any airport staff for directions.
• Flap Pix: holds a nostalgic tribute to Changi’s iconic mechanical split-flap display board in Terminal 2 Airport. Reimagined as a dynamic art installation with 1,080 flaps that create spellbinding patterns and messages. You’ll marvel at the intricate movements of the flaps and see if you can decipher the messages they spell out. It’s a perfect blend of old-world charm and modern technology. This unique installation is in the public area of T2.
• Viewing Mall: This place is for aviation enthusiasts or anyone who loves a good view. The Viewing Mall offers panoramic vistas of the airport runway and taxiways. It’s a great spot for plane spotting and capturing some memorable photos. You’ll find the Viewing Mall in the public area on Level 3, near the Sunflower Garden.

What are the relaxation options in Changi Terminal 2?

Changi Airport Terminal 2 offers a variety of relaxation options for travellers looking to unwind during their time at the airport. Here are the specific facilities and services available:

• Natureland Spa Premium: Located in Level 3 of the transit area of Changi T2, Natureland is a popular choice for travellers seeking a quick and effective way to relax. They specialise in various massage therapies, including traditional massages, foot massages and quick relaxation treatments.
• Pay-Per-Use Lounges: Airport T2 features several pay-per-use lounges that provide comfortable seating and quiet environments, shower facilities, refreshments, and food options. Ambassador Transit Lounge is one such lounge that offers a comfortable space to relax, along with amenities like massage chairs and internet access. It’s located in Terminal 2, Level 3, Departure Transit Hall, operates for 24 hours and their services cost S$55 upwards.

These relaxation options in Terminal 2 cater to a variety of needs, ensuring that travellers can find a way to unwind and rejuvenate during their time at Changi Airport.

What are the entertainment options in Changi Terminal 2?

Changi Airport Terminal 2 provides a variety of entertainment options designed to cater to different interests and age groups travelling or just visiting the terminal. Some of them include:

• Video Game Lounges: inside Changi Airport area includes a gaming zone with various options, like Xbox Kinect Stations, arcade machines, PlayStations and computer games. Currently, these areas are temporarily closed, leaving us with the play area options.
• Play Area: The 2 Bears Hideout is a themed playground designed for children aged 6 to 12. It features an interactive structure where kids can climb into the belly of a large mother bear and slide down from it, providing a fun and imaginative play experience.
• TV Lounges: Large LED screens are available for watching live broadcasts of sporting events, making it a great spot for sports enthusiasts to catch their favourite games. You’ll find it at Level 2, Departure Transit Hall (next to iShopChangi).

These entertainment options at T2 Changi Airport ensure that travellers of all ages can find engaging activities to enjoy during their time at Changi Airport.

What are the airlines serving Changi Terminal 2?

Changi Airport is a busy hub with a good mix of airlines flying to various parts of the world. You’ll find major carriers like Singapore Airlines in Terminal 2, connecting you to destinations across Asia, Europe, and even further afield. If you’re looking for budget-friendly options, Scoot operates out of Terminal 2 as well, with a focus on routes within the Asia-Pacific region.

Here’s a list of some other airlines in Changi Airport that operate in Terminal 2 of Singapore Airport:

• Air India and Air India Express: These carriers are part of Terminal 2 Singapore Airlines, connecting you with India’s major cities and beyond, offering a taste of Indian hospitality from the moment you step on board. Expect a blend of traditional and modern amenities on your journey.
• Air Japan and All Nippon Airways (ANA): These Japanese airlines provide smooth and efficient service to destinations across Japan. Known for their punctuality and attention to detail, they’re a popular choice for travellers heading to the Land of the Rising Sun.
• Air Macau: This airline offers convenient flights to Macau, a vibrant city known for its casinos, entertainment, and unique blend of Chinese and Portuguese cultures.
• Etihad Airways: Based in Abu Dhabi, Etihad provides connections to the Middle East, Europe, Africa, and beyond. Expect a luxurious travel experience with modern aircraft and top-notch service.   
• Ethiopian Airlines: As Africa’s largest airline, Ethiopian connects you to destinations across the continent and beyond. Experience warm hospitality and a glimpse into diverse African cultures.   
• Malaysia Airlines: The national carrier of Malaysia connects you to destinations across Malaysia and Southeast Asia. Enjoy warm hospitality and a taste of Malaysian culture on your journey.   
• Royal Brunei Airlines: This another airline at Terminal 2 offers flights to Brunei and other destinations in Southeast Asia. Experience a touch of Bruneian hospitality and comfortable service.   
• Sichuan Airlines: Based in Chengdu, China, this airline offers connections to various destinations within China and beyond.   
• Singapore Airlines: As the flagship carrier of Singapore, Singapore Airlines offers a world-class travel experience with modern aircraft, exceptional service, and a vast network of destinations across the globe.   
• Swiss International Air Lines: This airline offers flights to Switzerland and other European destinations. Expect Swiss precision and efficiency, along with comfortable service.   
• United Airlines: One of the major US carriers, United Airlines in Changi Terminal offers connections to destinations across the United States and beyond.   

What is the history of Changi Airport Terminal 2?

Changi Airport’s history traces back to 1990, a response to the burgeoning demand for air travel in the region and Singapore’s aspiration to establish itself as a key aviation hub. The terminal was designed to accommodate a surge in passenger numbers and flights, complementing the already operational Terminal 1.

T2 Terminal sprawls over an impressive 358,000 square metres, providing ample space for its array of facilities and services. The terminal’s capacity stands at a robust 28 million passengers per year, contributing substantially to Changi’s overall passenger throughput.

It’s equipped to handle a mix of aircraft types; Terminal 2 welcomes everything from nimble regional jets to massive wide-body aircraft. While exact figures can fluctuate, Terminal 2 consistently manages a steady flow of flights, averaging around 150-200 departures and arrivals daily. This translates to approximately 55,000-73,000 flights annually.

Following recent renovations, this guide to Changi Airport covers Terminal 2 facilities, which include:

• Expanded check-in area with a focus on self-service kiosks and automated bag drops for quicker processing.
• Enhanced security screening zones with state-of-the-art technology for a smoother and more efficient experience.
• Upgraded baggage handling systems, reducing waiting times at baggage claims.
• An expanded departure hall brimming with natural light and greenery, creating a calming pre-flight atmosphere.
• A revitalised transit area offering comfortable seating, charging stations, and a diverse array of dining and shopping options.

Airport Terminal 2 boasts a diverse mix of airlines, catering to a wide range of travel needs and preferences. From full-service carriers offering luxurious experiences to budget airlines providing affordable options, you’re sure to find a flight that suits your style.

What are the check-in procedures at Changi Terminal 2?

Checking in at Terminal 2 in Singapore is a pretty smooth process. First things first, head to your airline’s check-in counter. These counters typically open around 2-3 hours before your flight, so aim to arrive with plenty of time to spare. You’ll need your passport and booking confirmation handy.

If you prefer a quicker option, look for self-service check-in kiosks. Many airlines offer these, and they’re super easy to use. You’ll just need to follow the on-screen prompts, scan your passport, and print your boarding pass.   

Once you have your boarding pass, it’s time to drop off your bags (if you have any). Again, you have a couple of choices. You can either head to the regular bag drop counter or use the automated bag drop machines, which are becoming increasingly common.   

After that, it’s on to immigration and security. Follow the signs and be prepared to show your passport and boarding pass. The security screening is usually pretty efficient, but it’s always a good idea to pack your liquids and electronics in a way that’s easy to access.   

Finally, once you’re through security, you’re in the departure area, where you wait for your flight among Terminal 2 airlines.

What are the baggage reclaim procedures in Changi Terminal 2?

Once your plane lands and you’ve made your way through immigration, follow the signs to the baggage claim area in Terminal 2.  There, you’ll find multiple baggage carousels, each clearly marked with the flight number. Check the screens to see which carousel your bags will be arriving on.

Keep an eye out for your luggage as it comes around. If you see it, grab it off the carousel and head towards customs.

If you can’t find your bag after a few rounds, don’t panic. There’s a Lost and Found counter nearby where you can report your missing luggage.

The staff there will assist you in locating your bag or filing a claim if necessary.   

One thing to note is that Terminal 2 Changi Airport is known for its efficient baggage handling system. So, in most cases, your bags should arrive promptly. However, it’s always a good idea to pack any essential items in your carry-on just in case.  

Conclusion

In conclusion, Changi Airport Terminal 2 serves as a vital hub for travellers, seamlessly connecting them to a wide array of amenities, services, and transportation options. The terminal’s layout facilitates easy navigation, with clear signage guiding passengers from the arrival hall to the departure hall and beyond. Within the terminal, both public and transit areas are rich with diverse food and shopping options, from local delicacies to international brands, ensuring that every traveller can find something to satisfy their needs.

The extensive transportation options, including the efficient Skytrain, shuttle buses, and MRT services, enhance accessibility to and from the airport, making it convenient for passengers to reach their destinations. Additionally, private transport services offer a more personalised travel experience, catering to those who prefer comfort and convenience.

Overall, Changi Airport Terminal 2 not only provides essential services and amenities but also embodies Singapore’s commitment to delivering an exceptional travel experience. Whether you are a frequent flyer or a first-time visitor, the terminal’s thoughtful design and comprehensive offerings ensure a smooth and enjoyable journey, reinforcing its status as one of the world’s best airports.